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Our Extended Warranty gives you more value on top of a lifetime metal roofing system.

This limited warranty applies to consumers who have Tri County Metals (TCM) exclusive DEFENDER EXTENDED WARRANTY SYSTEM installed on their residence. This extended warranty period is only good for products installed in North America. The DEFENDER SYSTEM shall include the following items purchased from TCM which are installed on consumer’s roof: Ultra HT Wind & Water Seal properly taped at laps, Radiant Barrier properly taped at laps, 1 X 4 Purlin System, TCM Core Defender Paint Systems® or Max Defender Paint Systems®, properly vented roof system using TCM applicable closure strips, Ridge Caps, Gable and Edge trims, Fireplace and Skylights trimmed to TCM details, tacky tape where required by install details, and Titebond Sealant where required by TCM details. Pipe Boots, goosenecks, nails, rivets and screws will be purchased from TCM. Exposed fasteners will be TCM WoodZAC Fasteners painted to match the roof panels.

Max Defender Warranty - New Submission

You will get an email confirmation send to the email listed above. Please not we will mail the warranty paper copy to the Address of Installation as listed above.
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Read the warranty details here.

This limited warranty applies to consumers who have Tri County Metals (TCM) exclusive DEFENDER EXTENDED WARRANTY SYSTEM installed on their residence. This extended warranty period is only good for products installed in North America. The DEFENDER SYSTEM shall include the following items purchased from TCM which are installed on consumer’s roof: Ultra HT Wind & Water Seal properly taped at laps, Radiant Barrier properly taped at laps, 1 X 4 Purlin System, TCM Core Defender Paint Systems® or Max Defender Paint Systems®, properly vented roof system using TCM applicable closure strips, Ridge Caps, Gable and Edge trims, Fireplace and Skylights trimmed to TCM details, tacky tape where required by install details, and Titebond Sealant where required by TCM details. Pipe Boots, goosenecks, nails, rivets and screws will be purchased from TCM. Exposed fasteners will be TCM WoodZAC Fasteners painted to match the roof panels.

Although it is recognized by Sherwin-Williams and TCM that most coatings, including TCM’s Exclusive Core Defender Paint Systems® and Max Defender Paint Systems® will fade and change appearance to some degree over a period of time in outdoor
installations, and that such changes may not be uniform between surfaces not equally exposed, Sherwin-Williams warrants TCM panels covered by this warranty will conform to the performance standards listed below.

SECTION A: EXTENDED WARRANTY

1. Extended to Forty-five (45), TCM’s Core Defender Paint Systems® and Max Defender Paint Systems® will not peel, flake, or otherwise lose adhesion to an extent that is apparent on ordinary outdoor visual observation. Further, failure due to substrate issues including, but not limited to corrosion is not covered by this Limited Warranty.
2. This “Platinum 45” extended warranty is tendered for the sole benefit of the original owner.

SECTION B: REMEDY

If our Core Defender Paint System®, or Max Defender Paint System® fails to comply within the limited warranty, Sherwin-Williams will pay for labor and material reasonably necessary to repaint, repair, or replace, at their option, the metal panels exhibiting the conditions described above or refinish the defective portion of the field installation. The decision whether to replace or refinish to remedy an honored claim will be made at the sole discretion of Sherwin-Williams. This warranty also applies to the part(s) being repainted, repaired or replaced, but only for the unexpired portion of the Warranty period applicable to the original coil coated part. Sherwin-Williams SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE FOR SPECIAL OR CONSEQUENTIAL DAMAGES, such as, but not limited to, damage or loss of other property or equipment, loss of profits or revenue, cost of capital, cost of purchase or replacement of other goods, or claims of customers of Purchaser for business or service interruptions.

SECTION C: LIMITED WARRANTY EXCLUSIONS

This Limited Warranty does not apply to other causes of degradation, including:

1. Failures or damage resulting from under-film or edge corrosion, or failure or defects of the metal substrate
2. Core Defender Paint System®, and Max Defender Paint System® that has been stored/installed in such a way that allows
contact with animals or animal waste;
3. Harmful fumes or foreign substances in the atmosphere, or salt spray;
4. Core Defender Paint System®, and Max Defender Paint System® which has been damaged due to moisture entrapment in bundles during transit or storage or which has been stored or installed in such a way that allows standing water on the coating;
5. Significant differences in insulation below coated metal panel;
6. Where materials/items such as solar panels are attached/adhered to the product.
7. The fade warranty does not apply to metallic colors. Fade cannot be measures on these metallic colors.